Pipelan Privacy Policy

At Pipelan, we are committed to protecting your privacy and data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information through our website, mobile application, and services. It complies with applicable privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

  1. Information We Collect

We may collect and store the following categories of information:

       a. Personal Information

  • Name, email address, phone number
  • Employment-related information (certifications, availability, skills)
  • Location or ZIP code (to assist with placement)
  • Messages you send via forms or direct contact

    b. Technical and Usage Data
  • Device type, browser type, operating system
  • IP address, cookies, and usage data (pages visited, session duration)
  • App usage metrics (toggled availability, profile updates, etc.)
  1. How We Use Your Information

We use your information to:

  • Operate and improve the Pipelan app and website
  • Match inspectors and coordinators efficiently
  • Respond to inquiries or service requests
  • Provide customer support and updates
  • Comply with legal obligations and ensure safety
  1. How We Share Information

WE DO NOT SELL OR RENT YOUR PERSONAL DATA. We may share it only with:

  • Service providers (hosting, analytics, email systems) under confidentiality agreements
  • Legal authorities if required by law or to protect user rights and safety
  1. Your Rights Under GDPR (EU Users)

If you are a resident of the European Union, you have the following rights:

  • Right to access your data
  • Right to rectification of inaccurate data
  • Right to erasure (also called the “right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to data processing
  • Right to withdraw consent at any time

To exercise these rights, email us at: support@pipelan.io

We process your data lawfully based on:

  • Your consent
  • The need to fulfill a contract (e.g., using the app)
  • Compliance with legal obligations
  • Our legitimate business interest
  1. Your Rights Under CCPA (California Residents)

If you are a California resident, you have the right to:

  • Know what categories of personal information we collect and why
  • Request access to or deletion of your personal data
  • Opt-out of the sale of your personal information (Note: Pipelan does not sell your data)
  • Receive equal service and price regardless of exercising your rights

To request any of the above, email us at: support@pipelan.io

  1. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Analyze site traffic and improve performance
  • Personalize content
  • Remember user preferences

You can disable cookies via your browser settings, but some site features may not work properly.

  1. Data Security

We take appropriate technical and organizational measures to protect your information against loss, misuse, or unauthorized access. While no system is completely secure, we follow best practices to safeguard your data.

  1. Third-Party Links

Our website or app may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

  1. Children’s Privacy

Pipelan is not intended for children under 18. We do not knowingly collect data from minors. If we learn that we have collected data from a child under 18, we will delete it immediately.

  1. International Users

If you are accessing our services from outside the U.S., be aware that your data may be stored or processed in the U.S. and other countries. By using our services, you consent to such data transfers.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify users via the website or app. Continued use of Pipelan after updates means you accept the revised policy.

  1. Contact Us

If you have questions about this policy or your data:

Ben Grimsley
Founder & CEO, Pipelan
Email: support@pipelan.io