At Pipelan (developed by Grimsley Associates), we respect your privacy and give you full control over your personal data.

How to Request Account Deletion

If you wish to permanently delete your Pipelan account and all associated data, you can submit a request using either method below:

Method 1: Submit a Web Request (Fastest)

You can request account deletion directly from this webpage—even if you no longer have the app installed:

1. Fill out the Request Account & Data Deletion.
2. Enter the First Name, Last Name, and Email Address associated with your Pipelan account.
3. Submit the form, or email support@pipelan.io directly with the subject line "Account Deletion Request".

Requests submitted via the form or email are processed within 7 business days.

Method 2: In-App Deletion

If you currently have the app installed on your device:

1. Open the Pipelan app on your mobile device.
2. Navigate to your Profile Settings screen.
3. Scroll to the bottom and tap Delete Account.
4. Confirm your request to instantly delete your account.

What Data Gets Deleted?

When your account deletion request is processed, the following data is permanently erased from our active databases:

• Account Information: Name, email address, password hash, and profile settings.
• App Activity & Usage Data: Placement data, preset configurations, and user history.
• Authentication Tokens: All active sessions and login credentials.

Data Retention Policy

Certain limited financial and transaction records (such as active subscription statuses via Apple App Store or Google Play) may be retained for accounting, tax compliance, or legal obligations as required by law. These records are isolated and cannot be used for any other purpose.